To submit a claim, contact Treeium at 5352 Laurel Canyon Blvd., Suite 200, Valley Village, CA 91607. Claims must be submitted promptly after discovery. If after inspection, a valid claim exists, Treeium will repair, re-install, replace, or refund the purchase price at its option. Treeium may substitute products if the originally installed product is not available. The material color will be matched as close as possible if a repair is made but some variation in color may occur. Replacements and/or repairs under this warranty shall not carry a new warranty but shall only carry the unexpired portion of the original warranty provided. This warranty assumes normal and reasonable use of products. This warranty does not cover any damage caused by occurrences beyond the control of Treeium, including, but not limited to, overloading, impact, abrasion, commercial use, improper or insufficient maintenance, corrosion due to atmospheric contamination, poor soil, tree roots, changes in the water table, water main breaks, rips or tears in turf, burning or melting of turf (including from direct sunlight or reflections of sunlight), the surface temperature of turf, or hard water deposits or other watermarks on turf, scratching, or scuffing of pavers, lack of traction on or slipperiness of polymeric sand/joint sand stabilizers, or efflorescence in pavers and stonework. This warranty does not cover any damage caused by insects or animals, including, but not necessarily limited to, burrowing underneath surfaces, chewing through the turf, and animal waste. Tampering with any products other than Treeium voids this warranty. This warranty is the only express warranty provided by Treeium. TREEIUM HEREBY EXCLUDES AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BY WAY OF ILLUSTRATION AND NOT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, HABITABILITY, AND MERCHANTABILITY. THE LIMITED WARRANTIES CONTAINED HEREIN SHALL BE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED. Treeium liability under this warranty is limited to the amounts received by Treeium for services rendered under the sales contract. In no event shall Treeium be obligated or liable for incidental, special, indirect, or consequential damages of any kind for the breach of any express or implied warranty.

To submit a claim, (1) you must have paid the full purchase price under your agreement with Treeium and (2) you must notify Treeium by certified mail at 5352 Laurel Canyon Blvd., Suite 200, Valley Village, CA 91607 within thirty (30) days of the completion of the work of any non-conforming installations, specifically detailing any deficiencies in the installation (a "Deficiency Notice"). Treeium shall have ninety (90) days from receipt of a Deficiency Notice to correct any deficiencies set forth in such notice. During such time, you shall allow Treeium access to your property as required during all normal business hours. Any claim is subject to the exclusionary list of occurrences beyond the control of Treeium recited in the above Workmanship Warranty paragraph and such list is hereby incorporated by reference. You must have replaced the defective or non-conforming product with an alternate company’s product of substantially similar value if Treeium is unable within said ninety-day period to correct the deficiencies so that the products are free from manufacturing defects and the installation conforms to the applicable specifications.

*Terms are believed to be accurate as of publication but are taken from third parties. Terms may be subject to change without notice. Use for informational purposes only. All manufacturers’ warranties shall become effective upon completion of the project. Manufacturers carry their own warranty and will vary from one to another. Specific manufacturer warranties are not included in this Hardscape Warranty and must be confirmed with the manufacturer.